Service Department

The main task of our service department consists in the continuous improvement of our product and service quality to meet our customer's needs.

They handle after sales procedures as well as quality assurance for Isuzu engines which are assembled in the different vehicles.

Advisory service for our OEM-Customers via Hotline is just as well understood as individual support on site or in the production plants.

By analyzing and evaluating malfunctioning or broken components in house we are able to estimate the risk of subsequent effects on the rest of the production (individual case or production run problem). When problems arise on site counteractive measures can be initiated on time.

Through continuous analyses we avoid warranty cases in the future and with it we achieve increased customer satisfaction.




ISUZU MOTORS Germany GmbH